Armed with knowledge.
Our focus is to have the most engaged people delivering the best possible customer experience.Once we’ve recruited the right people, we invest in training them to the highest levels. Our People Excellence Process – a framework to support our people through their career journey – provides a full welcome, six-month structured induction, site-specific training and coaching, as well as both personal and professional development opportunities.
All this is supported by our training academy in the Docklands, London. We have achieved centre status from five awarding bodies; Highfield Awarding Body for Compliance (HABC), Skills for Security, Institution of Occupational Health and Safety (IOSH), NOCN (previously the National Open College Network), and the Institute of Conflict Management, enabling us to facilitate accredited security training courses across first aid, physical intervention, management development, dealing with emergencies and SIA qualifications.
We also deliver training packages tailored to our customers’ needs. This empowers our people with confidence through an awareness and understanding of the environment they are working in.
Arming our people with knowledge and skills, and having a professional support network ensures they are always prepared, yet always welcoming.